MedAllies Mail

MedAllies Mail™, is a Direct-enabled software that connects paper-based and non-CEHRT systems to the national Direct network so those organizations can communicate with their clinical trading partners.  MedAllies Mail™  accelerates communication between clinical trading partners and is ideal for certain settings such as post-acute care.

It provides a secure method for providers to communicate with health care organizations across the community or across the nation. MedAllies Mail™ can be bundled with MedAllies Direct Solutions offerings or provided as a standalone option. It follows a secure email paradigm that meets Direct specifications. Like the broader MedAllies Direct Solutions offering, MedAllies Mail™  includes a provider directory that supports multiple Direct service addresses for any given health care provider, and relationships with any number of organizations and endpoints.

MedAllies Mail™  accelerates the path to interoperability.


MedAllies Accreditation includes our Certificate and Registration Authority so issued Direct accounts meet the requirements of Direct.

Highly customizable

Customize navigation, create folders, and tag high priority messages to increase productivity.

shared inboxes

Organization level inboxes allow multiple users access to a single inbox, simplifying and maximizing the efficiency of clinical workflow.

patient record thread

Ability to track patient information longitudinally to coordinate care across healthcare settings.

provider directory

Search for a provider from the entire Direct Trust directory from within the application.


Intuitive design allows users to deploy MedAllies Mail with little to no training needed.

MedAllies Mail  features:

  • Provider directory following the ONC/IHE specifications

  • Fully Direct-compliant with technical specifications and accreditation

  • Adheres to industry security standards and follows industry best practices to ensure privacy and confidentiality of information

  • Allows for identity-based access to control certain features/functions compliant with HIPAA/HITECH regulations

  • Supports shared access to department inboxes, with selectable access-control privileges