ERIC BROSIUS
Eric Brosius is MedAllies’ Director of Information Technology. Eric provides the overall direction and coordination of the IT Division, which includes developing and implementing technology strategy to include planning, implementation, management, administration, security and technical support of all IT activities.
Eric has experience managing IT infrastructure and network services support for our large and diverse client base. His expertise includes strategic and tactical planning, designing, implementing and supporting various aspects of IT. Eric’s previous experience includes managing support personnel, overseeing day-to-day operations, maintenance contracts, and overseeing technical and operational aspects of all in-house computer and network equipment.
Eric has an MBA in Management of Technology and Knowledge Management from Walden University and a B.S. in Computer Science from Slippery Rock University.
JOHN PELLEGRINO
John Pellegrino is the Account Executive for MedAllies. John focuses heavily on business development. John’s previous positions include time spent as a Regional Sales Manager, where he focused on selling various medical devices to physicians. He managed a large customer base and provided ongoing training and customer support. He also has experience managing and training staff, developing business plans and implementing sales strategies for medical equipment. He has been awarded numerous awards from his previous employers.
John has a B.S. Degree in Marketing from Rutgers University.
ROBERT A. CINELLI
Robert Cinelli is the Director of Call Center Operations for MedAllies. Robert is a team-oriented, performance-driven leader with extensive experience in customer relationship and contact center management. As Director of Call Center Operations, Robert is responsible for the day-to-day operations, development, vision and leadership of the customer contact center. Our call center team is a customer-centric organization and the principle point of contact for our customers, providing general and technical support. Their focus – driving continuous improvement and ensuring a positive customer experience.
Prior to joining MedAllies, Robert’s experience included Sales, Customer Service and Operations Management. He has held positions ranging from Director of Customer Service to Assistant Vice President responsible for marketing, and customer service operations.
He hold a Bachelors of Science degree in Business Management from Dominican College and a Masters degree in Organizational Leadership from Mercy College where he graduated with distinction.